ZIM has launched eZ Quote – an additional digital service for instant spot quoting & booking, including guaranteed space onboard vessel.
The new advanced platform makes quoting and booking “friction free, quicker and easier,” available 24/7, including chat support. eZ Quote will gradually be increased globally, supporting standard dry-van containers only at this stage.
Eli Glickman, ZIM president & CEO: “We continue to develop and introduce new advanced digital tools for our customers, with our customers. We made it our mission to listen to our customers and come up with solutions that are best suited for their needs. Our digital abilities always come with a personal touch.”
Assaf Tiran, ZIM’s VP Global Customer Service, said: “eZ Quote aims to make quoting and booking as easy as booking a flight or any other service online.
“Customers will benefit priority booking confirmation, loading guarantee, along with a timely delivery.”
