Time:matters has furthered its international strategy with a local presence in the US, based in Miami and catering for both national and international customers.
The time-critical and sensitive shipment subsidiary of the Lufthansa Cargo group will provide advice and make bookings, including issuing air waybills, and handle everything through to local invoicing
The Customer Service team, made up of English, German and Spanish speakers, will look after all steps along the transport chain. These may also include shipment pick-up, delivery and customs clearance at the customer’s request.
A time:matters spokesperson said: “Another important activity in addition to network planning will be the selection and support of local network partners which is closely linked to the respective customer requirements.
“A local presence is therefore fundamental to ensuring highly efficient and high-performance logistics processes.”
Customers of time:matters Americas, Inc. will include companies based in the US as well as international and global players from the automotive, aviation and aerospace, high-tech and semicon, life and health, medtech, machinery and component, and logistics sectors.
“The foundation of a US corporate affiliate is another logical step and important milestone in our internationalization strategy, which we are still firmly committed to even given the challenge of COVID-19 and its effects on the aviation industry,” said Alexander Kohnen, CEO of time:matters.
“Operating as an independent company, we can meet the ongoing requirements of our global customers. The new company will offer them the same high quality of service that they are used to from our other ISO-certified subsidiaries.”
Time:matters already connects 16 key marketplaces in the US and Mexico to major business centers in Europe, Israel and Asia through its existing Sameday Air network, with more than 130 stations worldwide and over 20 airline partners.
“We will shortly be connecting further American stations to our unique Sameday Air network for our customers,” said Mark Krug, Managing Director Americas with time:matters.
“With the increased network density, we will be able to ensure the fastest possible transport connections.”
