Amsterdam Airport Schiphol is implementing a reorganisation, which will see changes in its management structure as a result of the coronavirus crisis.

In the first phase of the reorganisation, we have implemented changes to the senior management and organisational structure, leading to the merger of a number of business areas and departments as of 1 October 2020.
As a result, the number of management positions at Royal Schiphol Group has been reduced by almost a quarter.

New structure

Under the new structure, all airline-related activities of the Aviation Marketing, Cargo and Customer Experience team, including Cargo, Route & Business Development, Traffic Analysis & Forecasting, and Marketing & Communication have been integrated into the Airport Operations business unit headed by Miriam Hoekstra – van der Deen.

Bastiaan Kroes, senior manager within Airport Operations, will temporarily oversee all commercial airline and cargo related activities until the new Schiphol structure has been finalised.

Said a spokesperson: “The new structure will enable Schiphol to have dedicated cargo and airline teams that are both commercial as well as operational; hereby creating synergy in centralising customer needs on both sides of the spectrum.

“We have now entered the second phase of our reorganisation and are in consultation with staff about the new shape of our organisation.”

As a result, Schiphol has said farewell to Maaike van der Windt, who has headed up the ACC team since April 2018.