Lufthansa Cargo is offering its customers “three easy steps to booking” with its new online eBooking portal.
All that is now required to make a booking is to define the shipment, choose the product and confirm the route, said a spokesperson for the German carrier.
The system guides customers through the booking process with automatic suggestions and suitable options. The booking system then calculates a price that can be booked directly.
Changes can also be made afterwards with just a few clicks. This makes the booking even faster and easier for all customers and also allows them to confirm the booking immediately.
The new booking portal, with an integrated carbon calculator, allows customers to check the CO2 emissions caused by their transportation and have them offset in the future.
Said Dorothea von Boxberg, Lufthansa Cargo Chief Commercial Officer: “Most of our customers already book online. With the new eBooking we are improving the usability for our customers.
“Access to our capacity with bookable prices is now even easier for our customers 24/7. Our sales department will continue to focus on the individual needs of our customers.”
