Pitney Bowes latest Parcel Shipping Index forecasts that global parcel volumes could more than double from the 103bn in 2019, reaching between 220bn-262bn parcels by 2026, with a 14.8% CAGR for 2020-2024.

The index by the global technology company and commerce solutions provider found that in 2019 more than three in every five parcels shipped in the world’s major markets were generated by China.

It found that over 3,000 parcels were shipped every second in 2019 in the world’s 13 major markets. (continued below graphic)

Due to increased uncertainty fuelled by the global pandemic, the forecast provides a range that shows volumes could be as low as 200bn or as high as 316bn parcels in six years.

The Index also highlights the advance of Amazon Logistics as a major market player, delivering 1.9 bn packages in the US alone through its in-house delivery network, showing 155% parcel volume growth in 2019 year-over-year and forecasting its CAGR at 30% from 2020-2024.

Amazon Logistics has been rapidly increasing their delivery capacity in the US and expects to compete for external business with traditional carriers. This effort has been stalled somewhat in 2020 driven by COVID-19 and the significant increase in Amazon’s own shopping volume.

Amazon’s overall US parcel volume (including Amazon Logistics Network and parcels given to USPS and other carriers) increased by 22% year-over-year.

The Pitney Bowes Parcel Shipping Index measures volume and spend for business-to-business, business-to-consumer, consumer-to-business and consumer-consigned shipments with weight up to 31.5 kg (70 lbs.) in 13 major markets, representing 3.8bn people in the U.S., Canada, Brazil, Germany, UK, France, Italy, Norway, Sweden, China, Japan, Australia and India.

Based on proprietary and published data, the Index has become a valued industry benchmark and a reliable source of accurate forecasting since the inaugural report in 2015.

Index reveals 17.7% growth in parcel volume in 2019 with 3,248 parcels shipped every second

The latest report reveals growth of 17.7% in 2019, in line with the 17%-28% growth projection range given in previous Parcel Shipping Index reports. On average, 3,248 parcels were shipped every second in 2019 in the world’s 13 major markets, equating to an average of 27 parcels shipped per person.

China remains the strongest influence on the market with 63.5bn parcels shipped in 2019 and an increase of 26% in parcel volume year-over-year.

Excluding China, parcel volume increased by 6.7%, from 37bn in 2018 (including Amazon Logistics volume in the US) to 39bn in 2019. Global parcel revenue increased by 9% year-over-year from $323bn in 2018 to $351bn in 2019, at a CAGR of 11% during 2013-19.

While all countries except Japan saw steady growth in parcel volume, the impact of emerging and maturing ecommerce markets is reflected in the figures. Norway’s percentage increase in parcel volume is second only to China’s, with the European country shipping 80m parcels compared to the previous year’s 60m – an increase of 24%. India has the third highest percentage increase after China and Norway, experiencing growth of 19% in parcel volume, shipping 2.8bn parcels and reaching a CAGR of 22% since 2013.

All markets reported an increase in carrier revenue growth year-over-year, with the exception of Germany which saw a slight decline of -0.2%, largely driven by currency exchange rates as carrier revenue growth in Euros in Germany was positive at 5.2%. As parcel volumes rise, carriers continue to find innovative ways to expand their networks and improve the customer experience in increasingly competitive markets.

Key findings from the latest Pitney Bowes Shipping Index include: 

China extended its global lead in parcel volume, with 63 bn parcels and growth of 26% year-over-year, although this growth has declined from the 48%-61% growth seen from 2012-16. A CAGR of 38% was reached from 2013-2019. China’s parcel volume is more than four times that of the United States, its nearest country in terms of volume.

United States ranks highest in the Index for parcel shipping revenue at $130bn. Amazon Logistics is growing in influence and market share, emerging as a major player in the logistics market in the US, reflecting its influence in countries such as the UK.

Norway sees the second highest year-over-year growth rate in the Index with a 24% increase in parcel volume from 2018, with parcel volume of 80m, driven largely by the maturing of the ecommerce market.

Italy had the fourth highest year-over-year parcel volume growth with a 14.8% increase in parcel volume from 2018 and reaching nearly 1bn parcels.

Brazil sees a 15% increase in year-over-year parcel volume from 2018-19.

India is experiencing a CAGR of 22% in parcel volume 2013-19 and year-over-year growth of 19%.

Japan was the only country to show a decline in parcel volume at -3%, in line with last year’s decline of -2.7% YoY, although carriers are seeing a slight increase in revenue.

The UK saw 57 parcels per capita compared with 48 in 2017, the highest per capita increase over the past two years.

“Since its inception, the Shipping Index has become a highly anticipated, reliable industry benchmark. As we mark Pitney Bowes’ 100th anniversary, this year’s milestone of global parcel volume surpassing 100 bn parcels seems particularly serendipitous,” said Jason Dies, EVP and Vice President Sending Technology Solutions.

“While parcel volumes keep rising, carriers are racing to keep up with competition and with consumer demand, delivering innovative new customer experiences, digitalizing technologies and investing in infrastructure, all while generating sustainable revenues.

“Although we won’t document the full impact of the Coronavirus pandemic on the industry until next year’s report, in April alone the USPS noted a 60% rise in parcel volume across the US. Our Index has a track record of accurate forecasting, and our adjusted forecasts of parcel volume reaching 220-262bn by 2026 demonstrate the phenomenal growth expected across the industry.”

Key Shipping Index Findings by Region 

Americas (United States, Brazil, Canada)

  • United States generated $130bn revenue in parcel revenue, the highest of all 13 countries studied and an increase of 11% year-over-year. The market shipped 14.7bn parcels, up from 13.2bn in 2018. Amazon Logistics volume is included in both years, having delivered 1.9bn packages in the US alone through its in-house delivery network, with a CAGR forecasted at 22% to 2023.
  • Brazil’s parcel volume grew 15% year-over-year, with volume reaching 850m parcels – an average CAGR from 2014-19 of 10.5%.
  • Canada’s parcel shipments reached 1.1bn, up 8% from the year prior.

Europe (France, Germany, Italy, Norway, Sweden and United Kingdom)

  • France saw parcel volumes reach 1.34 bn and a CAGR of 5% from 2013-19.
  • Germany generated 3.7bn parcel shipments in 2019. Germany has the largest B2B sector in Europe, comprising around 65% of its overall market value. It was the only market where revenue in USD declined, by a marginal -0.2% year-over-year.
  • Italy reached 990m parcels shipped in 2019, 15% growth since the previous year.
  • Norway saw parcel volumes increase by 24% since 2018. Parcel shipments reached 80m and revenue increased by 20.5% year-over-year.
  • Sweden saw 6.2% growth in parcel volumes since the previous year, reaching 135m in 2019.
  • United Kingdom parcel shipments generated $16.1bn in revenue and reached 3.8bn parcels, a 7% increase in both parcel volume and revenue since 2018.

Asia Pacific (Australia, China, India, Japan)

  • Australia shipped 934m parcels, an increase of 8% year over year.
  • China’s parcel volume reached 63.5bn in 2019, up from 51 bn in 2018 and 40 bn in 2017.
  • India’s parcel volumes have increased steadily since 2013 to 2.8bn, with a CAGR since 2013 of 22% – one of the highest rates of volume growth in the Index.
  • Japan’s parcel volume, 9bn, declined by 3% from the previous year. Revenue increased by 5% to $31.5bn.

View the Pitney Bowes Shipping Index interactive map and infographic to learn more.